November 26, 2016
We do warranty work a little differently at H. Goose. While we don't offer a warranty over any set amount of time, we do stand behind our products indefinitely. If you are in possession of one of our watches and there is something wrong with it, contact us. We will advise you on what needs to be done to fix it. If that means we need to get you a new watch because yours was defective when it left us, we will do so.
If you throw your watch off a hotel balcony or run it over with your lifted Land Cruiser, we probably won't give you a new one for free. That being said, if you break our watch, we will fix it or replace it at a diminished cost. Get in touch with us and let us know what happened, tell us a good story, and we will work with you to get a functioning H. Goose back on your wrist. If the story is good enough, and you have proof, you might even get a free watch.
If you order one of our watches and need to return it, we offer a 30 day return policy. Ship the watch back to us within 30 days and we will refund your order.
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May 04, 2020